Returns & Exchanges
At Mellow Sleep, we want you to rest easy knowing that if your purchase isn't the perfect fit for your home, you have 30 nights to initiate a return. We offer a seamless process to ensure your journey to better sleep is completely stress-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return box.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing